Majestic Styling by Natalie
Last updated: 16th October 2026
At Majestic Styling by Natalie, we respect your privacy and are committed to protecting your personal information. Whether you’re browsing our website, making a purchase or getting in touch with us, we want you to feel confident about how your information is collected, used and protected.
This Privacy Policy explains how we handle your personal data, your rights and the choices available to you.
1. Who we are
Majestic Styling by Natalie is a UK-based business providing products and services through our website.
Website: https://majesticstylingbynatalie.co.uk
Email: info@majesticstylingbynatalie.co.uk
Legal business name: [Insert registered business or sole trader name]
Business address: [Insert business correspondence address]
For the purposes of UK data protection legislation, the legal business operating as Majestic Styling by Natalie is the data controller responsible for the personal information collected through this website.
2. Information we collect
We may collect and process the following personal information:
Information you provide directly
Your name, email address and telephone number.
Billing and delivery addresses.
Information provided when placing an order.
Details submitted through contact forms or enquiries.
Account registration details, where applicable.
Communications you send to us.
Marketing preferences and consent records.
Reviews or feedback you choose to provide.
Information collected automatically
When you visit our website, certain technical information may be collected, including:
Your IP address.
Browser type and version.
Device type and operating system.
Pages visited and interactions with our website.
Referral sources.
Cookie preferences and relevant website usage information.
Payment information
Payments are processed through secure third-party payment providers. We may receive payment confirmation, transaction references and limited payment details needed to administer orders, refunds and enquiries.
We do not intentionally collect or store complete payment card details on our own website servers.
3. How we use your personal information
We use personal information for the following purposes:
Processing purchases and orders
To process payments, fulfil purchases, arrange delivery, provide order updates and manage returns or refunds.
Our lawful basis is performance of a contract.
Responding to enquiries
To respond to questions, provide information about products or services and manage customer communications.
Our lawful basis is performance of a contract, taking steps before entering into a contract, or our legitimate interests in providing customer support, depending on the circumstances.
Managing customer accounts
To create and maintain customer accounts, provide access to order history and support account security.
Our lawful basis is performance of a contract and, where appropriate, our legitimate interests in maintaining secure services.
Improving our website
To understand website performance, identify technical problems, maintain security and improve the customer experience.
Our lawful basis is our legitimate interests in operating and improving a secure and effective website, or consent where required for particular analytics technologies.
Marketing and promotions
To send news, product updates, offers or other marketing communications where permitted by law.
We rely on consent where required, or the existing-customer marketing exception where its legal conditions are met.
You can opt out of direct marketing at any time.
Legal and regulatory obligations
To maintain appropriate business, accounting and tax records, prevent fraud and comply with applicable legal requirements.
Our lawful basis is compliance with a legal obligation or, where appropriate, our legitimate interests in protecting our business and customers.
4. Online purchases and WooCommerce
Our website uses WooCommerce to provide online shopping functionality.
When you place an order, we collect information necessary to process and fulfil your purchase. This may include your name, contact details, billing and delivery information, products ordered, payment status and order history.
We use this information to:
Process and manage orders.
Communicate about purchases.
Arrange delivery.
Handle refunds, returns and customer service requests.
Maintain transaction records.
Meet our accounting and legal obligations.
Certain information may be shared with payment processors, delivery providers and other service providers involved in fulfilling your order.
Providing the information required at checkout is necessary to complete your purchase. Without it, we may be unable to process or deliver your order.
5. Cookies and website tracking
Our website uses cookies and similar technologies to support its functionality, maintain security and, where enabled, understand how visitors use the website.
These may include:
Essential cookies
These support functions such as shopping baskets, checkout, account login, security and remembering relevant website settings.
Analytics cookies
Where enabled, these help us understand how visitors use our website and identify improvements.
Marketing cookies
Where enabled, these may support advertising, campaign measurement or relevant promotional content.
We will seek consent before using cookies or similar technologies where consent is legally required.
Some technologies may qualify for a statutory exception, including certain strictly necessary or qualifying low-risk uses. Where an exception requires an opportunity to object, we will provide one.
You can manage your cookie preferences through the website’s cookie controls, where available, and through your browser settings.
Further information about individual cookies, their providers, purposes and durations should be provided in our Cookie Policy or cookie preference panel.
6. Marketing communications
We may occasionally contact customers and subscribers with information about products, services, offers and business updates.
We will only send electronic marketing where we have the appropriate permission or another lawful basis under applicable marketing regulations.
Where we rely on the existing-customer marketing exception, we will provide an opportunity to opt out when collecting contact details and in every subsequent marketing message.
You can unsubscribe at any time using the link in a marketing email or by contacting info@majesticstylingbynatalie.co.uk.
We will not sell your personal information to third parties for their own marketing purposes.
7. Sharing your personal information
We may share personal information with trusted service providers where necessary to operate our business.
These may include:
Website hosting and technical support providers.
WooCommerce and relevant website service providers.
Payment processing companies.
Delivery and courier services.
Email and marketing service providers.
Accounting and professional advisers.
Analytics and website security providers.
Regulators, public authorities or law enforcement agencies where legally required.
We only share information where there is a legitimate business purpose or other lawful reason to do so.
Where suppliers process personal data on our behalf, we require appropriate data protection arrangements.
We do not sell customer personal data.
8. International data transfers
Some third-party technology or service providers may process or access personal information outside the United Kingdom.
Where personal information is transferred internationally, we will ensure that an appropriate lawful transfer mechanism is in place where required.
This may include UK adequacy regulations, the UK International Data Transfer Agreement, the UK Addendum to the EU Standard Contractual Clauses, or another legally recognised safeguard.
You may contact us to request further information about the safeguards applicable to your personal information.
9. How long we keep your information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including applicable legal, accounting and regulatory requirements.
Our retention approach includes:
Order and transaction records: Normally retained for six years after the relevant financial year or transaction period, subject to applicable legal requirements.
Customer account information: Retained while the account remains active and for a reasonable period afterwards, subject to legal and operational requirements.
Customer enquiries: Retained for the period necessary to resolve the enquiry and address any related claims or obligations.
Marketing information: Retained while you remain subscribed or until you withdraw consent or opt out, with limited suppression records retained where necessary to respect your preferences.
Website technical and analytics information: Retained according to the relevant system settings, purpose and applicable retention schedule.
When personal information is no longer required, we will securely delete or anonymise it, unless continued retention is legally justified.
10. Protecting your information
We take reasonable technical and organisational measures to protect personal information against unauthorised access, accidental loss, alteration, disclosure or destruction.
These measures may include secure website connections, restricted administrative access, security updates, password protection, access controls and appropriate safeguards used by our service providers.
Although we take data security seriously, no method of transmitting or storing information online can be guaranteed to be completely secure.
11. Your data protection rights
Under UK data protection legislation, you may have the right to:
Access: Request a copy of the personal information we hold about you.
Rectification: Ask us to correct inaccurate or incomplete information.
Erasure: Request deletion of your personal information in certain circumstances.
Restriction: Ask us to limit how we process your information.
Data portability: Request certain information in a structured, commonly used, machine-readable format.
Object: Object to certain processing activities, including processing based on legitimate interests.
Withdraw consent: Withdraw consent where we rely on it to process your information.
Automated decision-making: Exercise applicable rights and safeguards relating to significant automated decisions.
You have the absolute right to object to the processing of your personal information for direct marketing purposes at any time.
These rights are subject to applicable legal conditions and exemptions.
To exercise your rights, please email info@majesticstylingbynatalie.co.uk.
We will respond within the time limits required by applicable data protection legislation, normally within one month, subject to permitted extensions.
12. Automated decision-making
We do not currently intend to use personal information to make solely automated decisions that produce legal or similarly significant effects on individuals.
If this changes, we will update this policy and provide the information and safeguards required by law.
13. Children’s privacy
Our website is intended for a general shopping audience and is not specifically directed towards children.
We do not knowingly collect personal information from children where doing so would be inappropriate or unlawful.
If you believe a child has provided us with personal information without appropriate authorisation, please contact us so that we can investigate and take appropriate action.
14. Third-party websites
Our website may contain links to third-party websites, social media platforms or external services.
We are not responsible for the privacy practices or content of websites operated by other organisations.
We encourage you to review their privacy policies before providing personal information.
15. Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes to our business operations, website functionality, service providers or applicable legislation.
The latest version will always be published on our website with an updated revision date.
Where changes materially affect how we process personal information, we will take appropriate steps to bring them to your attention.
16. Complaints and contacting us
If you have questions, concerns or complaints about how we handle your personal information, please contact us in the first instance.
Majestic Styling by Natalie
Email: info@majesticstylingbynatalie.co.uk
Website: https://majesticstylingbynatalie.co.uk
We will investigate data protection complaints and respond in accordance with applicable legal requirements.
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s independent data protection regulator.
Information Commissioner’s Office
Website: https://ico.org.uk
Telephone: 0303 123 1113
You can contact the ICO at any time, although we would welcome the opportunity to address your concerns directly first.
Last updated: 16th October 2026